Andy Miles is currently a senior business analyst at Nordstrom. He has more than 35 years' experience successfully applying business and systems analysis on a wide variety of projects. He started his career after completing an extensive training program at Rolls Royce aerospace. After leaving Rolls Royce, he was employed by several large enterprises in Europe and the United States, including Land Rover, Willis Corroon, Sedgwick Group, Russell Investments, and Expeditors. Miles has a strong interest in the practical application of modeling to agile and traditional projects, as well as significant experience in these areas; he has also coached and trained staff in applying these techniques. He has particular interest in helping analysts to define their roles in a way that brings out their unique position to add value. He earned a Higher National Certificate in computer studies from Coventry University and the NCC Certificate in Systems Analysis from Bristol Polytechnic.