7 Tips for Successful Elicitation - January 26
Join us for our January 2021 IIBA Seattle chapter meeting, in the cloud! We are very excited to have Elizabeth Larson as guest speaker. Elizabeth will provide tips and techniques for asking the right questions to successfully elicit information and uncover the real needs from our stakeholders.
Many stakeholders think once they’ve provided the vision of their solution, the project team should go away and give them what they’ve asked for. Yet they are often unhappy with the final product. During this presentation we address this common pitfall. Using scenarios and real-life examples, we provide tips and techniques for asking the right questions to successfully elicit information and uncover the real needs from our stakeholders.
This presentation focuses on the importance of:
- Defining the business need
- Asking both explicit and implicit questions
- Asking context questions
- Using a variety of elicitation techniques for exploration
- Traceability
- Building trust for successful elicitation results
Objectives
At the end of this presentation attendees will be able to discuss:
- Three common pitfalls that prevent us from successful elicitation outcomes
- How to ask context questions
- Seven tips and techniques for successful elicitation
Elizabeth Larson is a consultant and advisor for Watermark Learning/Educate 360. She has over 30 years of experience in project management and business analysis. Elizabeth’s speaking history includes repeat keynotes and presentations for national and international conferences on five continents. Elizabeth has co-authored five books and chapters published in four additional books, as well as articles that appear regularly in BA Times and Project Times. Elizabeth was a lead author/expert reviewer on all editions of the BABOK® Guide, as well as the several of the PMI standards.
Due to Covid-19 concerns, this chapter meeting will be held as a virtual meeting. Link to the web meeting will be sent to confirmed registrants prior to the meeting.